How disputes are resolved
Most deals never need this. But if the buyer and seller disagree, the escrow has to be settled by someone. Vaultion offers two paths — you pick one when you create the escrow, and it’s written into the contract from that moment on.
Kleros arbitration
Independent, staked jurors read the evidence from both sides and vote on the outcome. Neither you, the other party, nor Vaultion can override their verdict.
- Who decides
- Independent Kleros jurors
- Cost
- An arbitration fee, paid by whoever opens the dispute
- Trust model
- Trustless — no one can override the ruling
- Available on
- Ethereum mainnet
Vaultion-assisted review
A Vaultion reviewer reads the deal terms and both sides’ evidence, then rules. This path is not decentralized — you are trusting Vaultion’s reviewers to rule fairly.
- Who decides
- A Vaultion reviewer (human)
- Cost
- Fee-less — no arbitration fee
- Safeguards
- A challenge window, plus a guardian that can pause a ruling but never redirect funds
- Available on
- Networks where Kleros isn’t live
True on both paths
Your funds sit in the on-chain escrow contract the whole time — Vaultion never holds them and cannot move them outside the rules the contract enforces. A ruling decides who the contract pays out to; it never hands the money to Vaultion.
